After checking our FAQs, if you do need to get in touch regarding your order, please use the contact details below. Please try to include as much information as you can about your order and any related issues, including your order number.
After checking our FAQs, if you do need to get in touch regarding your order, please use the contact details below. Please try to include as much information as you can about your order and any related issues, including your order number.
If you need to return your order, please follow the instructions found on the returns policy page.
Please view the delivery policy page for delivery timelines.
If your order is outside of these timescales please contact us using the form below.
The despatch system is automated and so it is not generally possible for us to amend an order after it has been place. Please ensure you check your details before placing any order. If you believe you have received an item with different information to what you entered, please first check your order confirmation for details. Due to the personalised nature of the products, we are not able to accept returns on ID band orders unless they are faulty.
Orders placed with the incorrect personal and/or shipping details will not be replaced or refunded
Please read our returns policy and process before returning an item from your order.
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